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Help and Support

Help and Support

Wherever you are, our customer support team are here to help.


Before you travel

After Renting
Quick-start instructions (in plain English) are included with every rental, in addition to the standard Manufacturer's Guide.

During your rental period

during your rental period
Friendly, English speaking customer support is available 24/7, on every aspect of your phone or BlackBerry rental. We offer Toll Free support numbers for many countries including major business and holiday destinations.
Device problems?

When you return home

After Renting
Fully itemized billing (in US$ where appropriate) makes your charges crystal clear.

Lost or stolen?

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Lost or stolen device?
What should you do if the worst should happen?

The billing process

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Billing process
Because we don't know how often you will use the phone while you're traveling, our billing process is a
little different.
Click here for more information...

General support enquiry

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Glossary

Toll Free support numbers

Calling from the US : 1 888 309 8560. When traveling use the drop down to select your country:
Toll free numbers must be dialed from a land line

Device FAQ's

FAQ's
Having device problems?
Use our comprehensive FAQ area to find a solution.

User guides

All user guides are provided in PDF format
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